Voice Network Engineer (RMS)

A.C. CoyRaleigh, NC
2hOnsite

About The Position

Tier One Technologies is seeking a Voice Network Engineer to provide support for the Radio Management System (RMS) of our U.S. Government client. This on-site Contract-to-Hire position will be located in Raleigh, NC. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Requirements

  • A Bachelor’s degree from an accredited College/University in the applicable field of services.
  • 8 years of Network Engineering experience.
  • 3+ years of experience in LMR, RF Systems, Radio Communications.
  • Proven, strong background and experience with networking skills to include LAN and Wi-Fi.
  • Working knowledge of Service Now or other ticketing systems.
  • Possess a detailed understanding of Motorola systems to assist in the design, troubleshooting, and maintenance of Motorola's product lines.
  • Proficiency with Microsoft Office products and Motorola Radio Service Software products.
  • Excellent communications skills and always present a professional image.
  • Must be able to obtain a Position of Public Trust Clearance.
  • All candidates must be a US Citizen or have permanent residence status (Green Card).
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

Responsibilities

  • Network design, and configuration of OSPF, EIGRP, RIP and Static routing solutions.
  • Provide daily administration of a network/server environment. Installs, configures and maintains system software.
  • Monitor network performance, troubleshoots more complex issues and deploys solutions.
  • Plan and implement upgrades, patches, and installation of new applications and equipment.
  • Create and maintain a disaster recovery, security and backup and restore plan and policy.
  • Provide engineering and technical support to our customers with advisement and assistance with radio system programming utilizing the Radio Management software.
  • Provision and re-provision of LMR (Land Mobile Radio) assets including programming of radios.
  • Maintenance and troubleshooting of Motorola Land Mobile Radio products.
  • Deliver a Monthly Inventory Report to summarize current fleet of radio equipment to include: Device Type/model Current configuration/Codeplug Location of device (Plant site info) Name of location, address, FDBID
  • Coordinate with LMR service provider and/or customer Project Management (“PM”) as applicable.
  • Assist in the development of internal documentation pertaining to system configuration, administration, and troubleshooting.
  • Help develop local agency/user surveys.
  • Help ensure that installed LMR equipment is maintained with FCC and customer stipulated requirements.
  • Train customers on usage of communication equipment.
  • May conduct evaluation of new technologies to optimize network efficiency and performance.
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