Voice Engineer Lead

CACI International • High Point, NC

2d

About The Position

CACI’s Digital & Enterprise Solutions (D&ES) Sector is seeking a skilled Voice Engineer (Lead). The ideal candidate will be responsible for leading the design, implementation, and maintenance of voice communication systems within the organization. This role requires a deep understanding of voice technologies, network engineering principles, and IT infrastructure. You’ll contribute to delivering high-performance, secure and modern voice network solutions that enhance mission readiness across Army CONUS locations. CACI is committed to modernizing and standardizing the Army’s network architecture. Are you passionate about driving technological innovation and enhancing national security? Do you want to make a direct impact, innovate and grow? Then we want to talk with you!

Requirements

• US citizen with ability to obtain Secret security clearance
• Degree: Technical BA/BS degree in Computer Science, Information Technology, Telecommunications or a related field. Equivalent experience may be considered in lieu of a degree.
• Experience: 7 years in voice system architecture, design, and implementation.
• Commensurate: High School diploma or associate degree plus a minimum of 12 years of experience
• Certified Voice Engineer (CVE) or equivalent.
• Certified Information Systems Security Professional (CISSP) or equivalent.
• Certified Unified Communications Professional (CUCP) or equivalent.
• In-depth knowledge of voice communication technologies (e.g., VoIP, SIP, PBX).
• Strong understanding of systems architecture principles and practices.
• Proficiency in network protocols, security, and IT infrastructure
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Specific Skills: Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio

Nice To Haves

• Active Secret security clearance
• Experience in a fast-paced, mission-critical environment.
• Experience with cloud-based voice solutions and unified communications platforms.
• Proven track record of successfully designing and implementing complex voice systems.
• Knowledge of DoD-specific regulations and compliance requirements related to voice communications.

Responsibilities

• Design and architect voice communication systems, including VoIP, PBX, and unified communications platforms.
• Develop detailed system specifications, diagrams, and documentation to guide implementation and maintenance.
• Ensure voice systems align with organizational standards, policies, and industry best practices.
• Integrate voice systems with other IT infrastructure components, such as network, security, and data systems.
• Collaborate with IT teams to ensure seamless integration and interoperability of voice systems with existing technologies.
• Oversee the implementation and deployment of voice systems, ensuring adherence to design specifications and timelines.
• Coordinate with vendors, contractors, and internal teams to execute system deployments.
• Conduct testing and validation of voice systems to ensure functionality and reliability.
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.
• Facilitate communication between IT teams, project managers, and other relevant parties.
• Optimize resource utilization and implement scaling strategies to meet changing demands.
• Provides daily supervision and direction to staff

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level