Voice Engineer III

FEDITC LLC

4d•$125,000 - $175,000•Onsite

About The Position

FEDITC supports the configuration, implementation, of network infrastructure, (LAN/WAN) operating systems and computer data exchange requirements. Overview of position: Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.

Requirements

5+ years as a Cisco Voice Engineer
CUCM/Unified Communications
Cisco Unity
UCCX Scripting
Routing/Switching
VoIP
BA/BS
IAT II certification required
CCNP Collaboration
A Top Secret clearance is required to be considered for the position.
Must be a US Citizen and pass a background check.
Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the client

Responsibilities

Responsible for implementation and technical support of Cisco Unified Communications related technologies
2nd and 3rd level support of existing systems
Provide installation, transition, and cutover of components of the systems
Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
Test and Integration
Gather trend analysis data on systems, and provide input for resource planning
Provide real-time usable statistics to aid with troubleshooting
Upgrades to all supported VoIP / UC systems
Monitoring of Managed Services UC customers via 3rd party network monitoring software
Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
Perform other Voice technology-related duties as assigned
Must be able to travel on-site one week per month and additional travel as needed.