Vocational Services Coordinator

Peckham, Inc.•Battle Creek, MI

About The Position

The Vocational Services Coordinator position provides leadership to the Business Services Team in delivering human services programs to individuals with disabilities and other barriers to employment. This position coordinates vocational rehabilitation programs supervises vocational service staff and has a small caseload of clients.

Requirements

Bachelor’s degree in a related field and 2-3 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings. or 4-6 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.
An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
1-2 years of experience leading, coaching, or mentoring others
Knowledge of program compliance requirements, including experience supporting documentation, audits, or reporting aligned with regulatory or accreditation standards.

Nice To Haves

Master’s degree (M.A.) in Rehabilitation Counseling
Prefer L.P.C. – Licensed Professional Counselor, Certified Rehabilitation Counselor.
CPR and First Aid certification (may be obtained after hire)

Responsibilities

Provide leadership and supervision for all human service program operations in Peckham’s Business Services
Provide support and supervision for Business service staff via coaching, training, goal setting, encouragement, information/resources, and feedback
Work collaboratively with the Business Services Management in providing quality employment services to persons served while meeting business needs
Provide clinical consultation to staff for the purpose of effective service plan development, progress tracking, and achievement of desirable outcomes
Supervise maintenance of case file records, program evaluation information, and quality documents in accordance with both Peckham and CARF standards
Act as the lead in providing direct vocational evaluation, situational assessment and work adjustment training services to referred participants as needed
Provide person-centered case management services to individuals with disabilities and other barriers to employment
Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations.
Process initial intake documents; maintain electronic case files for program participants
Deliver one-on-one counseling, coaching and/or training with program participants when needed and/or requested.
Provide human resources support to program participants, including new hire orientation, FMLA management, and support with corrective action as needed.
Analyze client, community and referral source needs through survey results, town hall meetings, direct feedback and demographic studies, etc. to improve and develop quality services in order to meet expressed needs
Develop and maintain relationships with community partners, agencies, families and other stakeholders
Make continuous improvement efforts in program design, service delivery, and customer service in order to meet the changing needs of stakeholders- Utilize a team approach to provide support and resource to the entire Apparel Manufacturing staff in advancing Peckham’s mission
Facilitate effective communication and interactions between services and operations teams as well as and Peckham headquarters
Provide individual counseling and crisis intervention for participants as needed
Promote Peckham’s vision, value, culture, and commitment to excellent customer services to all team members, staff, customers and stakeholders.
Maintain a safe and clean work environment.
Other related duties as assigned.