Vocational Rehabilitation (VR) Intake Specialist
About The Position
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities . This full-time position pays a contracted rate of $21.72 per hour. Job Summary This position exists to coordinate referral processing, program orientation, eligibility documentation, One-Stop/Career Source partner referrals and outreach activities designed to encourage and increase consumer participation. This individual will hold a pivotal role on the Consumer Support and Core Service Team by serving as the initial contact for many Core service applicants. The main goal of this position will be to facilitate an increase in the number of individuals applying for Vocational Rehabilitation services.
Requirements
- Associate Degree (AA/AS) in Human Services preferred. High school diploma or General Educational Development (GED) plus two (2) years work-related experience may substitute for an associate degree.
- Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
- Computer literacy skills are essential.
- Must be familiar with the community.
- Excellent verbal communication required.
- Well-developed organization skills needed.
Responsibilities
- Provide outreach services and educates individuals and their significant others about Vocational Rehabilitation services available.
- Provide Outreach Services to community agencies, medical offices, religious organizations and support groups by telephoning and visiting in order to inform them of available services.
- Work with affiliates to ensure that basic consumer information is collected and maintained in a common database and that it can be used to track and report program activity and changes in demographics and services offered.
- Perform preliminary assessments on program applicants, which include assisting applicants through the application process by explaining documentation requirements and potential services and benefits, and coordinate receipt of eligibility documentation in order to verify applicant's appropriateness for rehabilitation services. This is done while offering choice of Florida Regional Office Counselor or DOE/DVR Counselor.
- Coordinate referrals to and from appropriate One Stop/Career Source partners.
- Facilitate private Orientations when requested.
- Collaborate with Rehabilitation Specialists and VR Counselors to ensure that all participants complete mandatory Orientations.
- Occasional travel to Old Town and/or Lake City as dictated by consumer and/or vendor needs required.
- Intake Specialist assistance and support of other offices under our VR contract, as needed and requested by Supervisor.
- Review and comply with CRC Code of Ethics Guidelines.
- Complete all travel requests and travel reimbursement in a timely and accurate manner, complete timesheets in a timely and accurate manner.
- Ensure that all expenses are turned in during the month that they are incurred.
- Perform other responsibilities as assigned.
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits increase based on your tenure with the company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
