VOCATIONAL REHABILITATION TECHNICIAN - 48004844

State of Florida

1d • Onsite

About The Position

The mission of the Division of Vocational Rehabilitation is to help people with disabilities find and maintain employment and enhance their independence, with a vision to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees. This position involves assisting Vocational Rehabilitation Counselors in providing services to eligible individuals with disabilities, focusing on coordinating customer activities or special projects in compliance with Federal and State requirements. The role primarily provides administrative support and technical assistance to a Vocational Rehabilitation unit and its customers. The employee is expected to be productive under tight timeframes, manage multiple priorities, maintain goal-directed behavior, and perform effectively under stressful conditions. Courtesy in interactions and consideration of colleagues' workloads are essential, as is consistent attendance.

Requirements

• Bachelor’s degree from an accredited college or university. Experience in a counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required college education.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of interviewing techniques.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to interview clients to identify needs.
• Ability to provide information and referral services.
• Ability to locate and develop community resources.
• Ability to plan, organize and coordinate work activities.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Responsibilities

• Assists counselor with contract checklists.
• Works directly with customers by obtaining and verifying referral information.
• Receives, tracks, and submits monthly reports as assigned.
• Facilitates orientation and assists in processing consumer applications for Vocational Rehabilitation services.
• Schedules appointments and notifies customer of counselor assignment.
• Conducts preliminary interviews as assigned.
• Assists in identifying resources of comparable benefits in the community.
• Coordinates customers’ transportation.
• Assists customers with purchasing of services approved on the IPE.
• Provides comparison costs for purchases.
• Completes the authorization process as required.
• Works with the counselor to ensure that services listed on the IPE are scheduled and completed.
• Maintains ongoing contact with customers to ensure vocational progress.
• Assists Counselor and Supervisor with job placement and follow-up services.
• Assists Counselor and Supervisor in meeting Federal and State mandates for service delivery.
• Assists in locating customers when services have been interrupted.
• Verifies Customers’ employment and training status.
• Develops and recruits new vendors.
• Communicates with community partners to expedite services for new and existing customers.
• Processes files for case closure.
• Documents activities in customers’ case records.
• Answers phones and filing as required.

Benefits

• State of Florida Retirement - 3% Employee Contribution Required
• 10 Paid Holidays annually
• Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.
• Career Service employees earn 8.667 hours of sick leave credits per month
• Health Insurance for Individual or Family Coverage – State pays 80% of premium
• Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
• Additional supplemental insurances available such as dental, vision, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tax Deferred Savings Program available through payroll deduction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level