VMWare Enterprise Engineer

Agile Defense•Hampton, VA

About The Position

At Agile Defense, the company focuses on adaptive innovation to support national missions by integrating advanced technologies, elite minds, and unparalleled agility. The VMWare Enterprise Engineer role involves managing and maintaining a VMWare-centric enterprise, with a strong focus on Horizon VDI service offerings. This includes maintaining various services like Windows AD, DNS, Federation Services, Exchange/E-mail, MS SQL, MS System Center, or cloud equivalents. The engineer will ensure compatibility of cloud and hybrid services, monitor infrastructure resource usage, and continuously monitor IaaS and PaaS uptime. The role also requires responding to escalated technical issues, ensuring secure implementations using industry best practices, and optimizing software and hardware utilization. The engineer will be responsible for ensuring highly available, secure, and accessible infrastructure, planning for future capacity, and providing technical expertise for architectural designs and documentation. On-call 24/7 support is also a requirement.

Requirements

Two-plus years of demonstrated experience working as a system engineer leveraging large-scale cloud infrastructure as their primary application platform.
Resume demonstrates understanding of modern security best practices for cloud infrastructure and networks.
Familiarity with issue tracking tools such as ServiceNow, Gitlab, Vantive, etc.
Excellent written communication skills to provide detailed documentation.
DOD8570 compliance at the Information Assurance Technical (IAT) Level II at the time of hire.
A security clearance up to TS/SCI level, Secret at time of hire.
VMWare vSphere
Omnissa Horizon

Nice To Haves

NSX
Aria Operations (vROPS)
Windows Enterprise administration
SCCM / WSUS

Responsibilities

Manage and maintain VMWare centric enterprise, with emphasis on Horizon VDI service offerings.
Maintain services that may include Windows AD, DNS, Federation Services, Exchange/E-mail, MS SQL, MS System Center, or cloud provider equivalent services.
Ensure cloud and hybrid services are compatible to enable seamless service offerings to customers.
Monitor usage of infrastructure resources to ensure KR is providing adequate compute and storage capacity to meet mission requirements in all KR operated environments.
Continuously monitor IaaS and PaaS uptime in all KR operated environments to provide uptime and usage data to the Government upon request.
Respond to escalated technical issues from customers or other team members to resolution.
Ensure secure implementations of any infrastructure service or offering using industry best practices, STIGs, vendor recommendations, or as directed by KR.
Ensure all necessary software and H/W requirements are utilized to full potential and make recommendations for any changes or updates for enterprise implementations.
Ensure highly available, secure, and easily accessible infrastructure for customer utilization.
Ensure future capacity and feature requests are captured and planned for implementation.
Familiarity with hosting platform environments and able to enable hosting of any KR chosen platform such as Kubernetes.
Provide technical expertise and maintenance of detailed architectural designs, plans, and documentation IAW industry standards.
Provide on-call 24/7 support via on-call schedule or as needed; on-call services may include but not be limited to: Tier 2 and Tier 3 Help Desk support, incident response, and incident mitigation.
Meet the minimum experience and qualification requirements identified below.
Manage, monitor, and troubleshoot existing infrastructure and ensure any SLA/SLOs are met.