VMC & VMWare Technical Lead

About the position

We are looking for an experienced VMware Technical Lead with a hands-on expertise in VMware technologies and extensive experience on managing SDDC in VMware Cloud on AWS (VMC on AWS) and VMware in On-Premises environments. This role should require hands-on experience with VMware technologies (vSphere, vCenter, NSX, vSAN, HCX, etc.) and provide technical support, troubleshooting, perform regular upgrades, patches, and continuous improvements of VMware infrastructures. Lead and resolve major incidents, work with application teams and to manage VMware environments efficiently. The ideal candidate should possess advanced technical expertise and capabilities to mentor teams and to have hands-on support in operations and projects in VMWare technology.

Responsibilities

• Manage, maintain, and support day-to-day operations of VMware environments including vSphere, vCenter, NSX, vSAN, and vRealize Suite.
• Provide escalated technical support for VMware-related issues, including troubleshooting and resolving complex incidents related to virtual machines, hosts, storage, and networking.
• Lead efforts to diagnose root causes and implement corrective actions.
• Identify, analyze, and resolve performance bottlenecks across virtualized infrastructures, ensuring high availability, minimal downtime, and operational efficiency.
• Perform regular system monitoring, patching, and troubleshooting to ensure optimal performance and availability.
• Troubleshoot and resolve complex issues across VMware virtualization and SDDC technologies to ensure system stability.
• Oversee regular patch management and update cycles for VMware infrastructure to ensure that the system remains secure, up-to-date, and aligned with the latest vendor best practices.
• Perform scheduled maintenance and ensure minimal disruption to operations.
• Ensure compliance with VMware licensing and manage the lifecycle of VMware products, ensuring that all software is licensed correctly and optimized for the client needs.
• Provide hands-on technical leadership in VMware tools (vSphere, vSAN, vCenter, NSX, vRealize Suite, and VMware Cloud on AWS) to ensure best practices are followed by team.
• Maintain detailed documentation for VMware environment configurations, support procedures, and troubleshooting guides.
• Provide training and knowledge transfer to junior team members for effective issue resolution and system management.
• Implement and maintain emergency security patches for VMware environments.
• Collaborate with stakeholders to support business objectives, ensuring security, compliance, and performance optimization.

Requirements

• Minimum 9+ years of hands-on experience in supporting and maintaining VMware technologies, including vSphere, vCenter, NSX, vSAN, vRealize Suite.
• Ability to resolve complex issues related to virtual machine performance, storage configurations, network issues, and hypervisor management.
• Extensive experience with VMware ESXi hosts, SDDC using VMC technologies (VMWare on AWS) and vSphere infrastructure management.
• Expert in RCA (Root cause Analysis) & advanced level troubleshooting of VMware Sphere, vSphere replication, vCenter, Horizon, vSAN, SRM, vRealize Automation, vRealize Operations, NSX-T, Carbon Black, etc.
• Experience in cloud technologies and hybrid cloud architectures, especially VMware Cloud on AWS or similar platforms.
• Expertise in performance monitoring and tuning of VMware infrastructures using vRealize Operations or similar tools.
• Strong knowledge of VMware licensing and compliance management.
• Strong capability to design and implement automated workflows for system maintenance, backup, patch management, and more.
• Strong understanding of security best practices in VMware environments and ability to implement security patches and configurations.
• Effective communication with vendors and internal teams to handle escalations and ensure smooth operations.
• Experience with converged and hyperconverged offerings such as Nutanix, PowerFlex/VxFlex, VxBlock, VxRail, and Cisco Hyperflex.
• Ability to architect and deploy cloud environments and implement cloud migration strategies.

Nice-to-haves

• VMware Data Center / Network Virtualization certification is preferred.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid time off including holidays, parental leave, and sick leave