JOB SUMMARY Perform all necessary repairs to VLT machines, change machines, signs, and VLT monitoring equipment and also rebuild and repair all VLT parts, tools and related equipment. Responsibilities HOW YOU WILL CREATE THE EXTRAORDINARY Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees of Scioto Downs. Troubleshoot and repair any VLT machine and related equipment including all circuit boards without assistance. Responsible for the initial set-up and check-out of new VLT machines, ensures the machines are in proper working condition. Perform floor repair and preventative maintenance of all VLT machines, including cleaning machines and overhauls. Observe all policies and procedures. Maintain the integrity of the VLT machine equipment and secure all company assets and property at all times. Responsible for the security of keys, radios, tools, and gaming related licenses and player tracking cards from check-in to check-out. Responsible for completing all regulatory and company operational logs/forms correctly; i.e., meal books and repair logs, etc. Work with Technical Shift Managers, VLT Shift Managers, Representative and Supervisors to insure VLT machines, change machines, and all related equipment are in proper working order and all customer needs are satisfied. Complete VLT machine repair slips and related repair logs; i.e., CPU, I/O and parts sign out sheets. Performs renovations or changes in the VLT Department area. Tag repairable parts noting appropriate information. Circulate through the assigned area replacing broken or burned out bulbs, rubbing reels, etc. Will advise Technical Manager in developing/teaching advanced electronic repairs. Assist patrons by explaining club membership, application form, the benefits and how the card works at the slot machine. Assist other floor personnel when advanced troubleshooting skills are required. All other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees