Vivarium Supervisor

ISS • Fort Worth, TX

12d • $22 - $23

About The Position

The Vivarium & Sanitation Cleaning Supervisor works with AGM, manager, service associates, and key customers to ensure continued satisfaction of services. The Vivarium & Sanitation Cleaning Supervisor leads a team of professionals and ensures tasks are completed, instructions are understood and upholds the standards of cleanliness while adhering to GMP regulations, environmental health and safety guidelines, and any other related restrictions that may apply.

Requirements

• Must be 18 years of age, or older
• High school diploma, or equivalent required
• Ability to read, write, speak English, and communicate effectively required
• Should possess basic math skills
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a quality environment
• 3+ years of supervisory or managerial experience with strong emphasis on customer service
• Demonstrates strong skills in: Communication, Decision-making, Leadership, and Problem-solving
• Demonstrates professional and political aptitude
• Strong computer proficiency skills (Excel, Word, PowerPoint)
• Wear Full PPE for extended periods of time
• Strictly adhere to Safety and GMP SOPs and perform related documentation clearly and legibly

Nice To Haves

• Related GMP manufacturing experience is preferred
• Bilingual (English/Spanish) preferred
• Knowledge of basic chemical and biological safety procedures is a plus

Responsibilities

• Participate, as needed, in the investigation and CAPA process for incidents and deviations
• Support client in CAPA implementation to incidents and deviations, effectiveness checks, and CAPA closure
• Ensure all ISS site GMP personnel are trained and qualified to perform GMP related tasks and training is timely and complete
• Schedule and/or conduct site initial, and refresher Good Documentation and Data Practices (GDDP), and GMP training as required. Provide oversight/review of completed GMP records for GDDP
• Notify client and ISS of site incidents using appropriate escalation procedures and maintain incident log
• Enforce company and customer goals, policies, and procedures
• Manage daily operations in cage wash and sanitation cleaning to ensure the highest level of customer service is provided
• Identify places to improve performance, policies, and programs
• Promote responsibility for safe and controlled work environments
• Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner
• Develop and manage employee population
• Trains and manages employees and vendors to ensure all client rules, guidelines, regulations, and expectations are adhered to
• Develops and maintains strategic customer relationships
• Serves as liaison between clients and company departments/divisions
• Conducts service review meetings with clients concerning ISS performance, vendor performance and process improvements
• Examines work completion in accordance to contract deliverables
• Monitors quality control throughout assigned facilities
• Work with and cage wash lead and sanitation cleaning team members to complete daily punch list items, which include:
• Clean, sanitize, and maintain all animal caging materials, cagewash equipment, and vivarium spaces
• Perform activities in a way to prevent cross-contamination
• Maintain an adequate amount of cleaning supplies
• Complete relevant paperwork following GDP/GMP guidelines
• Manually clean portable equipment and small parts
• Receive and distribute supplies into the production area as necessary

Benefits

• ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED