The Vital Case Manager role is part of the Integrated Care team that supports ETS' mission through outreach, engagement and intensive case management and care coordination services to adults experiencing behavioral health challenges who have been repeatedly incarcerated and not effectively engaged in needed services. This role makes a critical difference at ETS by developing trusting relationships within which clients may explore their needs and goals and receive ongoing support to engage in services that will help improve their stability and quality of life. Client-centered services are provided from a harm reduction perspective utilizing motivational interviewing skills. The case manager must develop collaborative relationships with staff of other agencies providing services to this population to effectively coordinate care. The nature of this position is extremely independent, requiring creative thinking, multitasking, time management and organizational skills, and conflict resolution skills.