International Rescue Committee-posted 3 days ago
Salt Lake City, UT
5,001-10,000 employees

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The IRC UT’s Financial Capability Programs support English Language Learners and low-income individuals in developing their knowledge and skills in navigating the US financial system. As part of this aim, the IRC has facilitated the Volunteer Income Tax Assistance Project, providing free tax preparation services for these community members. Under the supervision of the IRC UT’s Economic Empowerment Program Manager and Financial Capabilities Coordinator, the VITA Site Coordinator supports the coordination and day-to-day administration of the IRC’s Volunteer Income Tax Assistance (VITA) program in Salt Lake City, UT. IRC UT’s goal is to assist 300 taxpayers in preparing their returns in a safe, culturally and linguistically appropriate manner.

  • Oversee the day-to-day operations of the IRC UT’s Volunteer Income Tax Assistance (VITA) site during tax season (January – April 2026), including but not limited to:
  • Creation of a scheduling system for client appointments at each site
  • Coordinating and providing technical support to volunteer tax preparers
  • Supervision of virtual and in-person volunteer tax preparers
  • Providing customer service to taxpayers, as needed
  • Conducting quality reviews and electronically filing tax returns
  • Schedule customers for tax preparation
  • Facilitate the launch of the VITA program including but not limited to:
  • Recruitment and vetting of tax preparer volunteers
  • Solidifying each site’s plan for tax intake and document collection
  • Train volunteers on tax preparation process
  • Conduct outreach for VITA program
  • Complete the IRS Link and Learn tax training at the Advanced level as well as the Site Coordinator Training
  • Assist with data collection and reporting
  • Ensure compliance with IRS and VITA program policies and procedures, as well as IRC policies
  • Other duties as assigned
  • Undergraduate degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education preferred
  • Excellent customer service skills, including experience working with a diverse client base
  • Strong written and verbal communication skills, including the ability to make presentations as well as the ability to supervise a large, diverse group of volunteers
  • Strong organizational skills and high level of attention to detail
  • High level of computer literacy; familiarity with TaxSlayer software highly preferred
  • High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams
  • Strong commitment to economic empowerment of low-income and underserved populations
  • Excellent written and verbal English
  • Previous experience as a VITA volunteer strongly preferred
  • Previous experience with personal income tax preparation strongly preferred
  • Experience in a non-profit organization preferred
  • High level of computer literacy; familiarity with TaxSlayer software highly preferred
  • 403b retirement savings plans with immediately vested matching
  • sick leave
  • Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $163 per month
  • dental starting at $6.50 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • disability & life insurance
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