Visual Security Associate - Full Time

Belk•Durham, NC

1d•Onsite

About The Position

The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk ext{“Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.”

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to use data and guidance to support timely and effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must be at least 16 years old.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
Observe customer behaviors and identify activities that may indicate potential theft.
Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
Collaborate with store leaders and associates to protect store assets and uphold safety standards.
Support store operations by maintaining a clean, organized, and welcoming environment.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
Stay informed of products, promotions, policies, and store events to enhance execution.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.