Visual Retail Key Holder (Part Time)

CSC Generation•Washington D.C., WA

1d•$20 - $21

About The Position

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. We are seeking a Visual Retail Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers. In addition, this role plays a key part in maintaining visual merchandising standards to ensure the store environment reflects Backcountry’s brand and creates an engaging shopping experience. This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team. This position will report to the Retail Store Manager .

Requirements

High school diploma or equivalent
Minimum of 2 years of experience in retail sales or customer service
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Ability to work in a fast-paced and dynamic environment
Must be able to work a flexible schedule, including evenings, weekends, and holidays
Basic computer skills, and experience with Point-of-Sale systems is a plus

Nice To Haves

Previous visual merchandising experience or strong eye for presentation is a plus

Responsibilities

Assist the Store Manager in opening and closing the store
Ensure the store is properly secured and alarm systems are functioning correctly
Manage cash and credit card transactions, and perform daily cash reconciliations
Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the Store Manager
Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
Maintain a clean, organized, and attractive store appearance
Support visual merchandising standards by assisting with floor moves, display updates, and ensuring product presentation aligns with brand direction
Assist in the execution of and ensure daily tasks are completed
Train and mentor new team members
Perform other duties as assigned by the Store Manager and Assistant Store Manager