About The Position

As a Visual Operations Manager, you'll lead all visual and operational aspects of the store, managing a team of 4–20 depending on store size. This hybrid role blends creativity with strategy-you'll use sales data to inform layout decisions, craft compelling visual stories, and drive performance through effective merchandising.

Requirements

  • Minimum 2 years of experience in visual merchandising
  • Strong fashion sense and awareness of current trends
  • Ability to work independently and lead in a fast-paced team environment
  • Strong organizational, time management, and communication skills
  • Willingness to work early mornings and occasional late nights as needed
  • Open to flexible scheduling, including weekends and holidays
  • Able to lift up to 50 lbs.
  • Comfortable standing or walking for extended periods (10–12 hour shifts)
  • Willingness to occasionally travel to support other stores as needed

Responsibilities

  • Strategically prioritize and execute daily merchandising tasks based on both visual needs and sales analytics.
  • Lead and execute floor moves, table and wall displays, mannequin styling, and seasonal/promotional set-ups in alignment with company guidelines.
  • Partner with the store management team to ensure merchandising supports business goals and elevates the customer experience.
  • Maintain cleanliness and operational readiness of displays, fixtures, and lighting.
  • Conduct regular visual and operations assessments with action plans for continued improvement.
  • Assist on the sales floor-supporting stylists, helping customers, managing fitting rooms, and operating the cash wrap.
  • Actively support recruitment and performance management by participating in all aspects of team development.

Benefits

  • Generous employee discount
  • Real opportunities for internal growth and promotion
  • A fast-paced, fashion-forward, people-first workplace
  • A team culture built on inclusivity, creativity, and mutual respect
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