Visual Merchandising Operations Coordinator
About The Position
At MacKenzie-Childs, we celebrate our fabulous and functional products with creative visual experiences, and we’re looking for a full-time operations coordinator to join our Visual Merchandising team. The Visual Merchandising Operations Coordinator is a key support role within the Visual Merchandising department, responsible for managing administrative tasks, coordinating operational processes, and ensuring seamless execution of merchandising initiatives. This position will play a crucial role in maintaining efficiency, improving cross-departmental collaboration, and supporting the timely execution of visual merchandising projects across all retail and wholesale locations.
Requirements
- 1–3 years of relevant experience in visual merchandising, retail operations, or a similar coordination or support role.
- Proficient personal computer skills, including the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform word processing, bookkeeping, and data entry
- Ability to clearly, concisely, and professionally communicate verbally and in writing.
- Some analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work
- Strong organizational skills including the ability to simultaneously manage multiple projects and details
- Must be detail-oriented and well organized
- Self motivated with excellent written and verbal communication
- Ability to prioritize, solve and close issues
- Formulate action plans quickly and implement solutions effectively through critical decision-making
- Ability to achieve results by expanding job functions
- Ability to meet deadlines
- Ability to fly and travel as needed
Nice To Haves
- Experience in a retail or wholesale environment is strongly preferred.
- Familiarity with visual standards, product presentation, and working cross-functionally with marketing, store operationss, and sales teams is a plus.
Responsibilities
- Manage calendars, schedules, and timelines for visual merchandising projects and installations.
- Track and organize project deliverables, budgets, and approvals to ensure deadlines are met.
- Maintain and update department reports, and project documentation.
- Assist in processing purchase orders, invoices, and vendor payments.
- Act as the liaison between the Visual Merchandising team and other departments (Marketing, Store Operations, Wholesale) to ensure alignment and smooth execution of merchandising strategies.
- Support the rollout of seasonal displays, store floor sets, and visual merchandising refreshes by coordinating logistics and materials.
- Oversee the distribution of visual merchandising assets, including printed materials, props, and signage, ensuring they reach the right locations on time.
- Identify opportunities to improve efficiency within the department’s workflow and project management processes.
- Assist in creating and maintaining standard operating procedures (SOPs) for the department.
- Support inventory tracking for visual merchandising materials, fixtures, and props.
- Facilitate clear communication between Visual Merchandising, Store Operations, and external vendors.
- Assist in compiling recap reports, presentations, and key insights for leadership and cross-functional teams.
- Provide administrative support for team meetings, including preparing agendas, taking notes, and tracking action items.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
