Visual Merchandising Manager

Whoop•Boston, MA

35d•$100,000 - $155,000•Onsite

About The Position

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Visual Merchandising Manager to support the design, development, and implementation of our retail fixture and in-store presentation strategy globally. This person will play a key role in bringing WHOOP's retail vision to life by partnering closely with internal teams, retailers, and external vendors to help deliver world-class physical brand experiences. They will ensure our visual presence is cohesive, premium, and aligned with WHOOP's evolving brand strategy, supporting the execution of retail initiatives that reflect WHOOP's commitment to excellence. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston office.

Requirements

7+ years of experience in visual merchandising, retail fixture development, or in-store experience design, preferably with a premium or consumer tech brand
Proven track record managing fixture design and rollout across multiple geographies and retail formats
Strong collaboration skills with both creative teams and business stakeholders
Experience managing external vendors and manufacturing partners
Excellent project management and organizational skills with a high attention to detail
Deep understanding of retail environments and how physical presence influences brand perception
Comfortable working in a fast-paced, cross-functional environment with shifting priorities
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Responsibilities

Contribute to the design and development of global fixtures, supporting projects from concept through execution across retail environments-including new store formats, pop-ups, and retailer installations
Partner with retailers, manufacturers, and WHOOP's internal creative team to ensure a consistent, premium in-store presentation
Collaborate with omnichannel and retail leads to shape merchandising strategies that address local customer needs while maintaining brand integrity
Participate in creating scalable, modular toolkits and guidelines to enable regional and global rollout of retail programs
Manage project timelines, budgets, and vendor relationships, including negotiating rates and overseeing day-to-day communication with fabrication partners to ensure high-quality execution and on-time delivery.
Play a key role in project management-tracking milestones, troubleshooting challenges, and maintaining alignment between internal stakeholders and external partners
Assist in establishing global standards for visual merchandising across all regions and retail footprints