The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer. This role partners with store leadership in managing product flow and visual execution, empowering the team to prioritize the customer. It takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment. The manager also mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment and prioritizes omni services through all channels to exceed customer expectations. The role promotes an inclusive environment, sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals, and supports the Store Brand Leader in identifying and onboarding external talent. It invests in internal employee engagement to retain a diverse team and fuel internal growth, utilizes brand resources to teach standards of product flow and merchandising, and develops teams’ product knowledge to appeal to the local customer. The Visual Merchandising Manager manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics. They assess store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels. The role involves planning and owning an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house, and creating strategies for replenishment and recovery of sell-through and markdowns. The manager contributes to a customer-first philosophy, flexing schedule to the needs of the business, and supporting operations and zone coverage as needed. They provide global product and visual feedback to the Store Manager and District Manager, submit store environment photos to highlight merchandising and display updates, and check in with leadership to maintain communication and ensure completion of store directives and projects. The role embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning, and contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees