Visual Merchandiser

H&M GroupFreehold, NJ
72d$16 - $19

About The Position

Working at the heart of a fast-paced fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards. This position reports to our Store Visual Manager (based on volume) or the Store Manager.

Requirements

  • Inclusive, positive, creative, and willing to learn on the job.
  • Passionate for customer service and helping people find their style.
  • Ability to multi-task in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome.
  • Ability to lift in excess of 20 pounds.
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items.
  • Ability to climb a ladder and use a step stool.
  • Must be able to work with hand and power operated tools (Iron, Steamer, etc.) and lift to execute display setups.
  • Must be able to work a flexible work schedule, including nights and weekends.
  • May be required to travel to support other stores.

Responsibilities

  • Set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook.
  • Determine additional commercial opportunities in the store with the Department Manager.
  • Execute floor moves based on joint decisions with the Department Manager.
  • Stay up to date with current fashion trends and share information with the store team.
  • Ensure customer expectations on direct service are met according to H&M standards.
  • Implement the Commercial Handbook and secure well-styled mannequins in windows and in-store.
  • Create a clear red thread from windows to A-area with wearable buying suggestions.
  • Launch and maintain all sales campaigns and activities on time.
  • Follow up on Store KPIs & initiate actions to reach store goals and budgets.
  • Complete sample picking and execute floor moves to create clear stories.
  • Maintain the condition of all incoming visual props and marketing material.
  • Support the Store team to enhance customer and working experience in-store.
  • Evaluate & develop the visual and commercial skills of the store team.
  • Ensure all communication in the windows and on the sales floor complies with local legislation.
  • Work in accordance with H&M standards and local legislation with health & safety and security routines.

Benefits

  • 25% Staff Discount
  • Medical, Pharmacy Vision and Dental Coverage
  • Employee Assistance Program
  • Vacation, Wellness, Holiday and Parental Pay
  • 401K
  • Commuter Benefits
  • Health and Dependent Care FSA
  • Additional Voluntary Benefits
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