Visual Merchandiser

H&M Group-posted 5 months ago

$17 - $20/Yr

Entry Level

Atlanta, GA

5,001-10,000 employees

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Working at the heart of a fast-paced fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as follow all H&M procedures & standards. This position reports to our Store Visual Manager (based on volume) or the Store Manager.

Set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook.
Determine additional commercial opportunities in the store within the H&M brand guidelines.
Execute floor moves based on joint decisions with the Department Manager.
Ensure you are up to date with current fashion trends and share this information with the store team.
Meet customer expectations on direct service according to H&M standards.
Follow up the H&M Visual Identity through the implementation of the Commercial Handbook.
Create a clear red thread from windows to A-area with wearable buying suggestions.
Ensure high-quality garment presentation every day together with the store team.
Maintain clear customer flow through fixture placement and navigation in line with H&M standards.
Launch and maintain all sales campaigns and activities on time and according to H&M standards.
Follow up on Store KPIs & initiate actions to reach store goals and budgets.
Adapt the store planning according to store needs and budget from the Commercial plan.
Complete and act on the Best Brand portion of the Customer Experience Tool.
Complete the sample picking and execute the floor moves to create clear stories.
Complete all sales floor and window morning routines daily before the store is open.
Maintain the condition of all incoming visual props and marketing material.
Keep the visual room organized and safe.
Evaluate & develop the visual and commercial skills of the store team through regular visual training.
Identify future Visual Merchandiser talent for succession.
Ensure that all communication in the windows and on the sales floor complies with local legislation.
Work in accordance with H&M standards and local legislation with health & safety and security routines.

Inclusive, positive, creative, and willing to learn on the job.
Passionate for customer service and helping people find their style.
A multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
1-2+ years of transferrable experience welcome.
Ability to lift in excess of 20 pounds.
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items.
Ability to climb a ladder and use a step stool.
Must be able to work with hand and power-operated tools (Iron, Steamer, etc.) and lift in order to execute display setups.
Must be able to work a flexible work schedule, including nights and weekends.

May be required to travel to support other stores.

25% Staff Discount
Medical, Pharmacy Vision and Dental Coverage
Employee Assistance Program
Vacation, Wellness, Holiday and Parental Pay
401K
Commuter Benefits
Health and Dependent Care FSA
Additional Voluntary Benefits

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