Visual Communications Analyst II

Arthrex

10d

About The Position

Manage, plan, analyze, and schedule content for digital signage channels to engage both internal and external audiences across global locations. This role requires the ability to triage requests, maintain content calendar and library, track metrics, and oversee system functionality. Excellent communication, organization, and technical skills with the ability to collaborate effectively with cross-functional teams across Arthrex are essential, as well as balancing a wide range of deadlines and priorities simultaneously. Knowledge and Skill Requirements: Knowledge of the latest best practices for content management systems and digital signage software. Ability to troubleshoot technical issues, oversee system functionality, and provide user training and support. Candidates must be able to perform in a fast-paced environment with tight deadlines. Machine, Tools, and/or Equipment Skills: Macintosh and/or PC computer skills are a must. Incidental Duties: The contained statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required by management.

Requirements

Excellent written and verbal communication skills
Ability to effectively communicate technical information to both technical and non-technical audiences
Ability to work collaboratively with cross-functional teams in different time zones.
Flexibility to adjust working hours to accommodate meetings with global partners in different time zones
Demonstrated ability to work independently and in a team
Detail oriented with organization and project management skills
Must thrive in high velocity and constantly evolving work environment and have excellent time management and organizational skills
Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines
Intermediate experience in global content management, preferably in a multinational organization
Intermediate problem-solving skills
Excellent interpersonal and collaboration skills
Intermediate knowledge of AV technology such as display types and media players
Intermediate knowledge of content management systems (CMS) for creating, scheduling, and distributing content and familiarity with CMS features
Intermediate experience with digital signage software preferred
Bachelor’s degree required, preferably in Marketing or related field
2+ years of experience, preferably with medical device company or agency equivalent with medical device or healthcare marketing accounts
At least an intermediate Macintosh and/or PC computer skills are essential
Proven organizational and content management skills

Responsibilities

Plan, schedule, and deploy content for digital signage across global locations.
Analyze data for special projects requiring data gathering, research, reporting results, trends, and other strategic priorities.
Track performance metrics for digital signage channels, using insights to refine strategies.
Triage incoming requests for digital signage in JIRA project management system.
Maintain content library and publishing calendar for digital signage and establish workflows and standards needed to ensure that the required content is up-to-date and available.
Collaborate effectively with cross-functional teams to manage timelines and objectives for campaigns, meetings and events, and signage content.
Troubleshoot and resolve technical issues that may arise with the digital signage system or escalate to internal teams or vendor as needed.
Collaborate effectively with AV and IT to oversee the functionality and technical updates of digital signage systems, system deployments, and ensure systems are properly set up and function efficiently.
Collaborate effectively with AV and IT to design and implement integrations with other systems, allowing for seamless data flow and functionality.
Provide training on digital signage best practices to team members for managing and deploying content