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As a Visual Associate at Pottery Barn, you will play a crucial role in supporting the management team to achieve business goals by delivering World-Class service. Your primary responsibility will be to serve as a role model for building strong relationships with customers while maintaining a visible presence in the store to ensure appropriate staff coverage. You will be excited about creating engaging experiences for customers by sharing your expertise in styling, decorating, and entertaining. Your role will involve seeking out and promoting innovative ways to make Pottery Barn a neighborhood destination for inspiration. In this position, you will interpret and execute visual inspiration to drive sales and convey the eclectic, creative, and modern spirit of the brand. You will ensure that merchandising and displays are visually compelling to attract customers and drive sales. Additionally, you will model and coach associates on how to uphold visual standards, promoting the lifestyle and protecting the image of the Pottery Barn brand. Your efforts will contribute to making the store a fun and inspirational neighborhood destination. You will continually seek out inspiration, trends, and ways to elevate product, decorating, and styling expertise. Regular replenishment of the sales floor and maintaining visual presentation and displays will be part of your responsibilities. You will execute floorsets to reflect the inspiration, standards, and spirit of the directive within the required timeframe. Fostering an environment where all associates are treated fairly and with dignity and respect is essential, in line with our People-First Philosophy. Collaboration with the sales team will be key, as you appreciate and value the talents and contributions of others. You will be held accountable for brand competencies such as strategic agility, driving innovation and change, providing influential leadership, effective communication, and focusing on customer satisfaction.
