Visual Assistant Manager

FIGS • New York, NY

11d • $70,000 - $80,000

About The Position

FIGS is looking for an 100% awesome, capable, and experienced Assistant Store Visual Manager to assist in leading our Upper East Side Community Hub in New York. This role involves overseeing the training, development, and performance management of all Community Hub associates, ensuring an exceptional experience for our healthcare professionals, and addressing their needs promptly. The Assistant Store Visual Manager will work closely with the General Manager to drive sales and profitability through effective management practices and strategic planning, and will collaborate with the retail leadership team to create and implement strategies to store goals.

Requirements

• 5+ years retail experience
• 2+ years managing Visual Merchandising in a high-volume retail
• Action-oriented, results driven
• Ability to motivate others and build effective teams
• Strong leadership and team management skills
• Skilled at mediating and negotiating to resolve conflict
• Strong oral and written communication skills
• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Nice To Haves

• Passion for delivering outstanding customer service and proven experience in retail management
• Knows how to have fun and boost positive vibes
• Comfortable in a fast-paced, ever changing environment
• Embodies FIGS brand ethos through and through
• Entrepreneurial mindset

Responsibilities

• Support all aspects of initial Hub set up and launch
• Ensure the FIGS Visual Merchandising Planograms are executed flawlessly for each launch
• Ensure flawless execution of brand standards, decal and light box installation, mannequin styling, cleanliness and organization.
• Educate and train team members to deliver exceptional product knowledge to ensure best in class customer experiences
• Serve as a brand ambassador through product expertise, sharing the product story with all customers, making product recommendations, and training the team
• Assist in daily operations, including opening and closing procedures
• Support the Store General Manager in recruiting, training, scheduling, and developing team members
• Provide feedback on product needs to the GM and Director of VM on a weekly basis
• Oversee inventory management, including stock replenishment and inventory accuracy
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
• Accurately track hours and expenses, and participate in the review of the Hub P&L statements to ensure accuracy
• Ensure all safety and security procedures are followed and communicate potential issues
• Foster a positive, productive, and inspirational work environment

Benefits

• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
• Benefits eligibility is determined by hour requirements and length of service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees