Visitor Services Associate (29715)

Spa Resort Casino • Palm Springs, CA

271d

About The Position

The Visitor Services Associate position participates in day-to-day interactions with museum visitors in the admission area and the museum store. The individual should be comfortable informing and discussing a culture that may not be their own. The position will engage with many types of museum visitors and should be knowledgeable about the museum, its location, and the surrounding area in Palm Springs. The position greets museum visitors, processes sales, answers questions from visitors in both the admissions and the store and is responsible for learning and upholding museum policies and procedures. A successful candidate will enjoy interacting with visitors, be confident in handling cash, and ensuring all engagement with visitors aligns with the Tribe's voice and direction. They will also be cross trained in the exhibition galleries, store, and welcome desk. This position reports to the Manager of Retail and Visitor Services.

Requirements

• High School Diploma or equivalent
• Previous retail experience preferred
• Ability to pass background check and drug test
• Weekend availability and the occasional evening as needed
• A clear understanding and respect for the culture of the Agua Caliente Band of Cahuilla Indians and the mission of the Agua Caliente Cultural Museum

Nice To Haves

• Excellent Customer Service
• Comfortable with cash handling
• Willingness to learn and share the story of the Agua Caliente people
• Integrity in their daily habits and a drive to build relationships with visitors

Responsibilities

• Assists with museum opening and closing routines
• Assists in museum admissions and store sales
• Cash handling and closing of assigned cash drawer
• Covers for other team members for breaks
• Answers main line phone calls for museum sales when scheduled
• Maintains required level of information about museum and exhibits

Benefits

• Rich medical and dental benefits
• 401k plan with employer match
• More than 3 weeks of paid time off per year for newly hired employees
• Food and beverage discounts at three casinos
• Fuel discounts
• Tuition and wellness reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED