Visitation Facilitator

Comprehensive Community Action • Cranston, RI

just now • Onsite

About The Position

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

JOB SUMMARY:
The Visitation Facilitator plays a critical role in supporting healthy, structured visitation between incarcerated parents and their children on Saturday mornings at the Department of Corrections. This position ensures a safe, welcoming, and child-friendly environment during visits and provides logistical and emotional support to visiting families. The role helps strengthen family bonds and promote successful reunification by ensuring quality parent-child interaction under the Department’s policies and protocols.

WORK SCHEDULE DEMANDS:
This position is per diem/3 hours per session.
Due to the nature of the job, this individual must be flexible with their schedule to accommodate the client population.

Requirements

• Associate’s or Bachelor’s degree in Human Services, Child Development, Criminal Justice, or related field, preferred.
• Experience working with children, families, or justice-involved populations.
• Ability to maintain professionalism and neutrality in emotionally sensitive environments.
• Strong communication and interpersonal skills, especially with diverse populations.
• Understanding of trauma-informed care and the importance of family engagement in rehabilitation.
• Bilingual in Spanish or multilingual proficiency.
• Prior experience in a correctional, child welfare, or human services setting.
• Ability to pass background checks and complete Department of Corrections training requirements.
• Provide/maintain all required immunizations and/or vaccinations
• Complete all required background checks

Responsibilities

• Greet and assist families during Saturday morning visitation sessions.
• Facilitate a safe, respectful, and child-friendly environment for parent-child visits.
• Monitor visits in accordance with Department of Corrections policies to ensure safety and appropriate interactions.
• Educate parents and families on visitation rules, guidelines, and expectations.
• Support special events related to family engagement (e.g., parenting days, family reunification programs, holiday visits).
• Maintain accurate records and documentation of visits, incidents, and participant feedback.
• Provide referrals to parenting programs, counseling, or support services as needed.
• Work closely with correctional officers, program staff, and family service providers to align visitation activities with rehabilitative goals.
• Report any concerns regarding child safety or inappropriate conduct during visits to the appropriate authorities.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree