Vision Center Manager

Walmart • Leavenworth, KS

392d • $48,880 - $69,680

About The Position

The Vision Center Manager at Walmart is responsible for driving sales and ensuring effective merchandise presentation in the Vision Center. This role involves overseeing customer service, compliance with company policies, and community outreach programs while providing supervision and development opportunities for associates. The manager will also ensure the provision of quality eyewear and uphold the company's values and culture.

Requirements

• Optical experience
• Sales experience
• Customer service experience
• High school diploma or GED
• Supervising experience of at least 1 year

Nice To Haves

• Completion of 2 or more years of college
• 1 year's retail experience
• Current eligibility to work as an optician or apprentice optician

Responsibilities

• Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, and inventory levels.
• Model and enforce proper customer service approaches and techniques to resolve customer needs and complaints.
• Oversee community outreach programs and encourage associates to engage with the community.
• Ensure compliance with company and legal policies by analyzing reports and implementing safety controls.
• Provide supervision and development opportunities for associates through hiring, training, and mentoring.
• Consult with and educate customers on eyewear products, verifying prescriptions and maintaining confidential information.
• Meet with associates to listen to concerns and suggest resolutions, upholding the Open Door Policy.
• Develop and maintain relationships with key stakeholders to support business needs and initiatives.

Benefits

• Paid jury duty
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Military leave
• Paid time off
• Family leave
• Parental leave
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED