(USA) Vision Center Manager NL 3

Walmart • Sachse, TX

1d • Onsite

About The Position

This position is for a Vision Center Manager at Walmart. The role involves driving sales through effective merchandise presentation, competitive pricing, and inventory management, as well as budgeting and forecasting. The manager is responsible for ensuring excellent customer service, resolving issues, and participating in community outreach programs. A key aspect is ensuring compliance with company and legal policies, including asset protection and safety. The manager will supervise, train, mentor, and develop associates, fostering a sense of belonging in the workplace. They are also responsible for ensuring the provision of quality eyewear, including consulting with customers, verifying prescriptions, and performing minor frame repairs. The role requires upholding the company's Open Door Policy and coordinating job-related activities by collaborating with stakeholders, setting goals, and promoting continuous learning. Walmart is committed to helping customers save money and is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience
• High school diploma or equivalent
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules

Nice To Haves

• Supervising Associates

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs
• Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community
• Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records
• Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
• Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment
• Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates
• Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning
• Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace
• Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices

Benefits

• competitive pay
• performance-based bonus awards
• medical coverage
• vision coverage
• dental coverage
• 401(k)
• stock purchase
• company-paid life insurance
• PTO (including sick leave)
• parental leave
• family care leave
• bereavement
• jury duty
• voting
• short-term disability
• long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED