Vision Center Manager L3

Walmart • Jacksonville, FL

88d • $34 - $46

About The Position

The position involves driving sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role also requires modeling, enforcing, and providing direction to Associates on customer service approaches to ensure customer needs and complaints are resolved within company guidelines. Additionally, the position oversees community outreach programs and ensures compliance with company and legal policies for the Vision Center. This includes analyzing reports, implementing asset protection and safety controls, and developing action plans to improve performance. The role also involves supervising and developing Associates by hiring, training, mentoring, and promoting a sense of belonging in the workplace. Ensuring quality eyewear provision by consulting with customers, verifying prescriptions, and maintaining optical equipment is also a key responsibility. The position requires building relationships with stakeholders, supporting plans to meet customer needs, and promoting continuous learning and improvement.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws.

Nice To Haves

• Experience supervising Associates.

Responsibilities

• Drive sales in the Vision Center through effective merchandise presentation.
• Ensure accurate and competitive pricing, proper signing, and inventory levels.
• Budget and forecast sales while assessing economic trends and community needs.
• Model and enforce customer service approaches to resolve customer complaints.
• Oversee community outreach programs and encourage Associates' community involvement.
• Ensure compliance with company and legal policies and procedures.
• Analyze reports and implement asset protection and safety controls.
• Supervise and develop Associates through hiring, training, and mentoring.
• Consult with customers to provide quality eyewear and maintain optical equipment.
• Build relationships with stakeholders to support business needs.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program for associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees