Virtualization Engineer

Lilly • Indianapolis, IN

69d • $64,500 - $184,800

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Join the Workforce Productivity Services organization as a Virtualization Engineer to shape the future of enterprise virtualization at Lilly. Join the Workforce Productivity Services (WPS) Global Endpoint Management team as a technical Virtualization Engineer, driving innovation across our enterprise virtual desktop and application solutions. In this engineering-focused role, you’ll collaborate with others to shape the future of secure, scalable solutions to support global users & manufacturing operations. If you are passionate about user experience and driving innovative solutions to better support a global workforce, then we encourage you to apply and help us lead the next wave of digital workplace transformation.

Requirements

• Expertise in Citrix Virtual Apps and Desktops, Citrix Workspace, StoreFront, FAS, Provisioning Services (PVS), Profile management (CPM/FSLogix) and Workspace Environment Management (WEM) and Citrix Monitor.
• Familiarity with Citrix Cloud Services and hybrid cloud environments (Azure, AWS).
• Knowledge of profile management, WEM, and monitoring configurations.
• Experience working with monitoring tools (e.g., UberAgent) for proactive monitoring.
• Familiarity with PowerShell scripting for automation.
• Basic understanding of foundation services (e.g., network & authentication fundamentals).
• Bachelor’s Degree in Information Technology, Computer Science, or related technical field.
• 3+ years of experience in virtualization engineering.

Nice To Haves

• Relevant certifications (e.g., Citrix Certified Associate (CCA-V), Professional (CCP-V), or Expert (CCE-V)) are preferred, but not required.

Responsibilities

• Design, deploy, and optimize Citrix-based virtualization solutions supporting both Enterprise users and manufacturing functions.
• Collaborate with cross-functional teams across Manufacturing, Research & Development, and Cybersecurity.
• Oversee operational support activities led by our Managed Service Provider (MSP) to ensure continuity, performance, and compliance across the service.
• Collaborate with the Virtualization Technical Lead to architect and implement enhancements to the virtualization service offerings.
• Partner with business units to translate operational needs into scalable technical solutions.
• Work with MSP to ensure timely resolution of incidents and leverage proactive monitoring through tools such as UberAgent.
• Develop automation use cases to streamline Citrix operational processes.
• Ensure quality documentation is regularly updated and compliant with Lilly quality standards.
• Support project initiatives that enhance virtualization capabilities across the organization by leveraging vendor best practices.

Benefits

• Eligibility to participate in a company-sponsored 401(k); pension.
• Vacation benefits.
• Eligibility for medical, dental, vision and prescription drug benefits.
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts).
• Life insurance and death benefits.
• Certain time off and leave of absence benefits.
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees