Virtualization Administrator

Raymond James•Saint Petersburg, FL

2d•Hybrid

About The Position

Monitors system hardware, network, and infrastructure software performance, solves problems, and suggests improvements. Typically also manages authorized access to system resources. Job Description Responsibilities: Administrate, implement, maintain, and optimize all Virtualization systems including W365, Intune, Citrix Virtual Apps and Desktops (CVAD) environments, ensuring high availability, scalability, and alignment with enterprise architecture standards. Manage policy in applications such as Citrix, Active Directory, Intune, Ivanti AppSense, and Island Enterprise Browser. Etc Serve as a Second-line escalation point for complex Citrix infrastructure incidents impacting virtual desktops and application delivery. Monitor Virtual environments including Delivery Controllers, StoreFront, VDAs, and NetScaler/ADC components and Citrix Cloud services and Island IPA’s. Diagnose and remediate performance issues such as logon delays, session instability, and capacity constraints. Maintain platform health including patching, licensing, certificates, and configuration standards. Manage gold images and master images including OS patching, application updates, and image optimization. Review and approve access requests enforcing least-privilege principles. Deploy Citrix upgrades, testing, and validation in non-production environments prior to rollout. Attest and assist audit and compliance.

Requirements

Advanced level knowledge of Citrix NetScaler/Virtual Apps and Desktops (CVAD).
Enterprise (Secure) Browsers, Island.
PowerShell proficient.
Strong understanding of virtualization, networking, and storage concepts.
Ability to analyze metrics, logs, and telemetry for proactive issue resolution.
Experience with performance tuning, capacity planning, and high-availability design.
Strong documentation and communication skills.
Ability to work independently and collaborate across infrastructure, security, and application teams.
Reporting and metric presentation.
Bachelor’s: Computer and Information Science, High School (HS) (Required)
General Experience - 3 to 6 years

Responsibilities

Administrate, implement, maintain, and optimize all Virtualization systems including W365, Intune, Citrix Virtual Apps and Desktops (CVAD) environments, ensuring high availability, scalability, and alignment with enterprise architecture standards.
Manage policy in applications such as Citrix, Active Directory, Intune, Ivanti AppSense, and Island Enterprise Browser.
Serve as a Second-line escalation point for complex Citrix infrastructure incidents impacting virtual desktops and application delivery.
Monitor Virtual environments including Delivery Controllers, StoreFront, VDAs, and NetScaler/ADC components and Citrix Cloud services and Island IPA’s.
Diagnose and remediate performance issues such as logon delays, session instability, and capacity constraints.
Maintain platform health including patching, licensing, certificates, and configuration standards.
Manage gold images and master images including OS patching, application updates, and image optimization.
Review and approve access requests enforcing least-privilege principles.
Deploy Citrix upgrades, testing, and validation in non-production environments prior to rollout.
Attest and assist audit and compliance.