Virtual Sales Assistant - 11AM-8PM EST M-F

Fifth Third Bank

1d • Remote

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. HOURS: Monday - Friday, 11 AM-8PM EST Position not available for immigration sponsorship. GENERAL FUNCTION: Provides a wide range of duties related to the day-to-day sales functions of a Mortgage Loan Originator . This position will support a multitude of Mortgage Loan Officers. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• High school diploma or equivalent.
• Minimum one-year customer service, mortgage processing or loan originations experience.
• Broad understanding of residential mortgage loans.
• Proven computer skills with knowledge of windows based applications.
• Knowledge of federal lending regulations governing residential real estate lending.
• Demonstrated leadership and organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
• Ability to learn and apply knowledge of conventional, government, portfolio guidelines and the computer loan application system.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Responsibilities

• Enter pre-qualifications and applications in the Loan Origination system.
• Evaluate loan options with the Loan Consultant that adhere to product and credit guidelines.
• Identify loan adjustments and execute change of circumstance in the loan origination system.
• Assure all components to the file are ordered, copied and included in the loan package prior to processing.
• Work with customers to set expectations including but not limited to rate inquires, appointments, loan status and other information deemed necessary.
• Confirm and attend appointments and review with customer all documents needed at time of application to ensure efficiency.
• Serve as a liaison between Loan Consultant, Fulfillment and Sales Support.
• Assisting in other areas as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED