Virtual Pharmacy Technician

Virta Health

13d • $22 - $26 • Remote

About The Position

Virtual Pharmacy Technician (Prior Authorization Specialist)
Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic diseases in 1 Billion people.
As a Virtual Pharmacy Technician at Virta, you will play a crucial role in ensuring our member population, which includes individuals with type 2 diabetes, obesity, and pre-diabetes, receives timely and effective medication management. You will handle prescriptions, prior authorizations, and insurance communications, supporting our healthcare providers and contributing to the success of our innovative diabetes reversal program.

Requirements

• 2+ years of experience as a pharmacy technician or in a similar role.
• Experience with handling prescriptions and prior authorizations.
• Familiarity with electronic prescribing and prior authorization software.
• Strong organizational skills with a focus on accuracy and thoroughness.
• Excellent written and verbal communication skills for interacting with pharmacies, insurance companies, and internal teams.
• Flexibility in a high-speed environment, with strong problem-solving skills and the ability to implement strategic solutions.

Nice To Haves

• Previous experience in a telehealth or digital health company, understanding virtual healthcare dynamics.
• Experience working with ZenDesk or similar customer support platforms.
• Understanding of healthcare regulations related to pharmacy operations and compliance to enhance operational effectiveness.
• Experience with managing prescriptions and prior authorizations for GLP-1 medications.
• Familiarity with diabetes and weight loss management.

Responsibilities

• Manage and process prescriptions for our member population.
• Handle prior authorizations, including reaching out to insurance companies for approvals.
• Assist with billing and insurance-related inquiries and issues.
• Maintain accurate and up-to-date records of all pharmacy-related activities.
• Act as a liaison between healthcare providers, pharmacies, and insurance companies to facilitate efficient communication and problem resolution.
• Work through a queue of provider requests to ensure timely completion and follow-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees