Virtual Pharmaceutical Sales Manager
About The Position
Virtual Pharmaceutical Sales Manager – Remote US Based ImpactBio is proactively identifying high-performing sales professionals for future Virtual Pharmaceutical Sales Management opportunities. This posting supports our ongoing efforts in developing a robust talent network to ensure readiness for upcoming hiring demands. If you are known for your exceptional leadership , we would love to hear from you! The Virtual Pharmaceutical Sales Manager is responsible for developing pharmaceutical virtual sales representatives through telephone and virtual sales and support initiatives. The role serves as a champion for maximum productivity and quality control for all customers and products supported. In this exciting opportunity, you are a great fit if you can…
Requirements
- Bachelor’s degree required.
- 2+ years of Pharmaceutical Virtual Sales supervisory or management experience required.
- 5+ years of Pharmaceutical Virtual/Inside Sales experience required.
- Experience within a pharmaceutical/medical call center environment desired.
- Hands-on experience with auto-dialers and call center telephony technologies.
- Demonstrating resilience and professionalism while delivering exceptional service while managing complex and demanding client relationships.
- Ability to engage in high-level strategic discussions with clients and internal stakeholders to drive alignment and influence decision-making.
- Strong leadership, business acumen, and decision-making skills.
- Effective time management and organizational skills.
- Superior communication and presentation skills.
- Ability to effectively coach and motivate a team to meet expectations and achieve goals.
- Proficiency in Microsoft Office, PowerPoint, Excel, CRM platforms.
Responsibilities
- Supervise a virtual team and support activities to ensure team meets clients’ strategies and objectives inclusive of achieving performance forecasts and meeting risk metrics.
- Responsible for coaching, providing feedback and performance management to meet key KPI's and revenue goals.
- Analyze team trends or patterns to identify areas of improvement and implement a plan to effectively drive productivity and sales.
- Provide guidance to virtual representatives to assist with customer service and problem-solving skills with staff and HCPs.
- Work with compliance to keep abreast of the regulations, state requirements, and other factors that affect the day-to-day activities of the team.
- Ensure compliant adherence to ImpactBio and client policies and procedures .
- Review SLAs and ensure they are maintained in accordance with contractual obligations.
- Responsible for managing expense reports, promotional spending, and for monitoring PTO.
- Responsible for working with recruiting to fill positions identifying top talent and manage team turnover.
- Works with internal stakeholders and client to modify IC plan design/changes and ensure accurate quarterly IC calibration.
- Develop a regular communication plan for weekly team meetings to ensure execution of organizational goals, strategies, progress, competitive issues, and ongoing training.
- Keep management informed of individual and team performance in addition to insights and solutions.
- Responsible for strategic account management and execution of business meetings .
- Create a winning collaborative team culture that rewards accomplishments and encourages the advancement and retention of productive employees.
- Lead with a growth mindset with the ability to be strategic and solution oriented.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
