Virtual Monitor Technician II

Carilion Medical Center•Roanoke, VA

2d•Onsite

About The Position

The virtual monitoring technician II is primarily responsible for the continuous ECG monitoring of patient’s cardiac rhythm by responding to all alarms detected; identifying cardiac arrhythmia; reporting significant events; tracking patient activities; documenting abnormalities; and producing cardiac rhythm reports This position is located in Roanoke, VA at Carilion Clinic Parkview. This position is not a work from home position This position is eligible for a bonus when successful candidate meets applicable guidelines This position is full time working the day/evening/night shift with every other weekend and rotating holidays If you want to learn more about being a Virtual Monitor Tech at Carilion or hear testimonials from current Virtual Monitor Techs, please watch this VIDEO . This position is full time, working day/evening/night shift with every other weekend and rotating holidays The Virtual Monitoring Technician II Assures continuity of patient care. Responds to all monitoring alarms, identifies abnormalities, interprets cardiac arrhythmias, triages actionable events, evaluates trends, notifies the nurse according to alarm management protocols, adjusts alarm parameters per procedural guidelines, and documents significant occurrences for the medical record. Ensures safe patient monitoring by ensuring alarms are kept on with appropriate limits in accordance with Clinical Alarm Standards; responding immediately to life-threatening arrhythmias notifying the appropriate response team within 1 minute; recognizing changes in ST segments, QT intervals, SpO2 waveforms, and BP measurements immediately communicating abnormal findings to the nurse; following Leads Off protocol documenting patients whereabouts throughout the monitoring period. Continuously observes cardiac monitor and patient status for assigned Cardiac monitored patients. Interprets cardiac rhythm with strips at defined intervals and documents in Electronic Medical Record per departmental policy. Documents any changes in rhythm with strips and reports immediately reports changes to licensed staff. Maintains shift documentation, keeps monitoring team informed of patient’s cardiac rhythm activities, provides unit hand-off report before leaving the monitoring station. Orients new employees and may provide guidance to volunteers, students, support or contract staff. Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees. May assist with patient transport to procedural an/or inpatient area depending upon work location. May perform continuous video monitoring of patients for any potential safety risks and providing immediate intervention via direct communication into the patient room as well as to the unit nursing staff. Provides virtual observation of identified at-risk patients under the supervision of a registered nurse, with the primary purpose of keeping the patient safe. Provides verbal redirection to patients as needed. Documents in the electronic medical record per policy, procedure, and guidelines. Notifies appropriate inpatient staff, in real time, of changes in patient condition or behavior, accidents, incidents, or any other observed events of concern. Actively observes and maintains an uninterrupted line of sight with the patient at all times. Maintains patient safety at all times. Communication commonly occurs with persons who have similar or different functions inside or outside the organization. Makes decisions based on confidential information. Appropriately shares information in performance of job. Work involves application of basic knowledge and advanced skills or patient care. Resolves most issues and problems but refers the most complex issues and problems to supervisor. Impact of the work is limited to department or service line. Requires substantial computer work while in a seated or standing position in performance of duties. Also utilized advanced technical equipment as needed. Stressful environment due to potential for life and death situations, fast paced environment, and multiple competing priorities. Follows set guidelines and precedents in the exercise of activities dealing with compliance . Demonstrates knowledge of the principles of life span growth and development. Observes and documents data reflective of the patients’ status, interprets the appropriate information needed to identify each patient’s requirements relative to his or her age and specific needs, and provides the care needed as described in departmental policies and procedures.

Requirements

High school diploma or equivalent education required.
Cardiac Monitoring course or successfully challenge (if eligible).
AHA BLS-HCP required within 60 days of hire.
Effective interpersonal, communication and teamwork skills required.
Must successfully complete orientation and competency validation for position.

Nice To Haves

Must complete Basic computer skills and knowledge of word processing and spreadsheet software preferred.

Responsibilities

Assures continuity of patient care.
Responds to all monitoring alarms, identifies abnormalities, interprets cardiac arrhythmias, triages actionable events, evaluates trends, notifies the nurse according to alarm management protocols, adjusts alarm parameters per procedural guidelines, and documents significant occurrences for the medical record.
Ensures safe patient monitoring by ensuring alarms are kept on with appropriate limits in accordance with Clinical Alarm Standards; responding immediately to life-threatening arrhythmias notifying the appropriate response team within 1 minute; recognizing changes in ST segments, QT intervals, SpO2 waveforms, and BP measurements immediately communicating abnormal findings to the nurse; following Leads Off protocol documenting patients whereabouts throughout the monitoring period.
Continuously observes cardiac monitor and patient status for assigned Cardiac monitored patients.
Interprets cardiac rhythm with strips at defined intervals and documents in Electronic Medical Record per departmental policy.
Documents any changes in rhythm with strips and reports immediately reports changes to licensed staff.
Maintains shift documentation, keeps monitoring team informed of patient’s cardiac rhythm activities, provides unit hand-off report before leaving the monitoring station.
Orients new employees and may provide guidance to volunteers, students, support or contract staff.
Consistently deliver the best in customer service and patient care.
As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
May assist with patient transport to procedural an/or inpatient area depending upon work location.
May perform continuous video monitoring of patients for any potential safety risks and providing immediate intervention via direct communication into the patient room as well as to the unit nursing staff.
Provides virtual observation of identified at-risk patients under the supervision of a registered nurse, with the primary purpose of keeping the patient safe.
Provides verbal redirection to patients as needed.
Documents in the electronic medical record per policy, procedure, and guidelines.
Notifies appropriate inpatient staff, in real time, of changes in patient condition or behavior, accidents, incidents, or any other observed events of concern.
Actively observes and maintains an uninterrupted line of sight with the patient at all times.
Maintains patient safety at all times.