Virtual Labor Time Study Author

General Motors • Clawson, MI

1d • Hybrid

About The Position

The Customer Care and Aftersales (CCA) Global Labor Time department is seeking a Virtual Labor Time Study Author to become part of the team. This position will be responsible for creating virtual labor time studies using virtual, CAD data and hands-on vehicle markups. The role involves working daily with TeamCenter and Excel based studies, collaborating with other teams such as Mechanical Service Information Team and Global Warranty Team on special projects, and serving as a single point of contact for labor time publication related issues. The author will also be involved in global coordination to share best practices and implement learnings/tools, as well as process development and execution, including creating and communicating metrics.

Requirements

• Strong automotive technical knowledge
• Minimum of 3 years of proven experience
• Strong understanding of Microsoft Office Products
• High Initiative
• Ability to analyze data. (See trends, use for decision making)
• Strong organizational skills.
• High level of interpersonal and communication skills
• Ability to work collaboratively or independently in a production-based environment with alignment to delivery schedule timing.

Nice To Haves

• Two-year associate degree in automotive field or combination of equivalent training and relevant automotive experience
• Service Information or Labor Time Study Authoring experience
• Experience working in an independent or dealership service department.
• Hands on experience with a vehicle
• Understanding of Flat-Rate and Labor Times
• Data Analytic Experience
• Project Management Experience
• Experience communicating with global teams.

Responsibilities

• Work to create virtual labor time studies using currently timed steps along with virtual and CAD tools.
• Working daily with TeamCenter and Excel based studies
• Work with other teams such as Mechanical Service Information Team and Global Warranty Team on special projects
• Single point of contact for labor time publication related issues.
• Global Coordination – Work with all regions to share best practices and implement learnings/tools.
• Process Development and Execution
• Creating and communication metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees