As a Virtual Hotel Customer Service Coordinator, youâll help clients arrange lodging for leisure, group, or business travel. Youâll ensure each booking runs smoothly while upholding Destination Knotâs commitment to exceptional service.
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs