Virtual Hotel Customer Service Coordinator

Destination KnotNew York, NY
5d$35,000 - $65,000Remote

About The Position

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

Requirements

  • Organized and dependable
  • Comfortable with digital tools and remote communication
  • Friendly, professional demeanor
  • Willingness to learn the travel booking process

Responsibilities

  • Understand client needs and travel preferences
  • Provide hotel recommendations and confirm reservations
  • Manage booking changes and follow-up communication
  • Keep detailed, accurate client records

Benefits

  • Collaborative remote environment
  • Hands-on guidance and self-paced training
  • Access to industry partnerships and hotel programs
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