Virtual Hotel Customer Service Coordinator

Destination Knot
5d$45,000 - $65,000Remote

About The Position

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.

Requirements

  • Organized and dependable
  • Comfortable with digital tools and remote communication
  • Friendly, professional demeanor
  • Willingness to learn the travel booking process

Responsibilities

  • Understand client needs and travel preferences
  • Provide hotel recommendations and confirm reservations
  • Manage booking changes and follow-up communication
  • Keep detailed, accurate client records

Benefits

  • Collaborative remote environment
  • Hands-on guidance and self-paced training
  • Access to industry partnerships and hotel programs
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