About The Position

Extra Space Storage is seeking enthusiastic, creative, and ambitious self-starters to manage our beautiful self-storage facilities. We are hiring for multiple positions across various locations in the greater Central New Jersey area. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, ensuring the facility meets high cleanliness standards and consistently delivers operational excellence. This role involves building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Requirements

  • 1+ year of customer-facing work experience.
  • Sales experience preferred.
  • Current valid driver’s license and access to a reliable personal vehicle.
  • High School diploma or GED is required; college education is a plus.

Responsibilities

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Ensure our highest standards of cleanliness are met through continuous maintenance of the site.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • Perform additional duties as assigned.

Benefits

  • A work/life balance that includes daytime hours with the potential for Sundays off.
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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