Virtual Customer Support Representative

AO Globe Life • Atlanta, GA

2d • Remote

About The Position

AO Globe Life is hiring individuals who want a flexible, remote role where communication, service, and growth all come together. In this position, you’ll connect with individuals who have requested to learn more about available benefits . Your role is to guide them through their options, answer questions, and provide a smooth, professional experience from start to finish. No cold calling. No door-to-door. Just real conversations with people who are already open to learning more. AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, veterans, and associations nationwide. The company operates fully remotely and focuses on long-term growth, development, and service.

Requirements

• Must be authorized to work in the U.S.
• Laptop or computer with camera + reliable internet
• Strong communication skills
• Comfortable working independently
• Coachable and motivated to grow

Responsibilities

• Meet with clients virtually through Zoom
• Review needs and walk through available programs
• Answer questions and provide clear, helpful guidance
• Complete simple digital documentation and follow-ups
• Attend team training and ongoing development sessions

Benefits

• 100% remote — no commute
• Flexible scheduling
• No experience required — full training provided
• No cold calling or outbound prospecting
• Clients have already requested information
• Clear path into leadership and mentorship roles
• Supportive, team-focused environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed