About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you’ll engage with health plan members primarily online, helping to close gaps in care. Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions.
Requirements
- Clinicians will be dedicated to providing Video Visits (“telehealth”) services only
- Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines.
- While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses
- Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices
- Effective verbal, written, and electronic communication skills
- Ability to work without direct supervision and practice autonomously
- Proficiency with information management and technology
Nice To Haves
- Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format (preferred)
- Able to obtain and maintain multi-state licenses in coverage area, as required
Responsibilities
- Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection
- Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs
- Provide 40 hours of availability weekly, consistently providing 320+ capacity units per month
- Execute a strong visit completion rate, consistently pacing 220+ completed visits per month
- Maintain training, affiliation, and compliance with Video Visit requirements (regular training required)
- Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
- Consistently engage with regular manager, team and clinical meetings
- Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
- Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
Benefits
- The security of a base salary plus incentive structure (based on the number of in-home visits completed)
- Malpractice insurance coverage (during Signify Health-related activities)
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
