Virtual Chief Information Officer

Ntiva•Lombard, IL

13d•$100,000 - $130,000•Remote

About The Position

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As vCIO you will provide executive level guidance for Information Technology (IT) and act as an extension of the client's organization. You will be responsible for developing, managing, and supporting the client's long-term IT Vision and Strategies. The vCIO works closely with Account Managers Solution Architects and IT Advisors at Ntiva and advises the client on technology, infrastructure, management, security and productivity as they relate to their information technology capabilities. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS).

Requirements

7+ Years of experience in successfully designing, implementing and IT Consulting
Security familiarity with CIS Controls, ISO 27001, SOC 2, HITRUST.
Proficiency in establishing IT services framework and IT security policies
Experience with performing Security Risk Assessments, Reviewing Pen-Test and Vulnerability scan results and distilling those results into actionable remediation plans.
Experience with project management and budget management
Aptitude for customer engagement analysis
Ability to establish partnerships with service providers and vendors
Experience in due diligence when assessing a company's IT environment
Ability to monitor and understand technology trends and tap the knowledge of technology experts
Strong writing, organized documentation/reporting skills and attention to detail
Ability to connect with diverse personalities and build strong relationships with executives, leaders, and team members.
This role involves extended periods of sitting or standing and regular use of computers and office equipment
Experience with project management
Experience with budget management
Aptitude for customer engagement analysis
Attention to detail
Desire to do what is right and best for the client
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Nice To Haves

Highly skilled in working autonomously as well in cross-functional environments
Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
Certifications including Microsoft Role Based Certifications, Azure, M365, Cisco CCNA/CCNP, VMware VCP, ITIL, etc.
Understanding of CMMC 2.0 Level 1 & 2 (and Level 3 when applicable), NIST SP 800-171, and DFARS 252.204-7012 requirements.
Grasp of Controlled Unclassified Information (CUI) handling requirements and DoD cybersecurity mandates.
Familiarity with System Security Plan (SSP) and Plan of Action & Milestones (POA&M) development, maintenance, and audit preparation.
Familiarity with related frameworks: NIST 800-53 Rev 5, FISMA baselines, CIS Controls, ISO 27001, SOC 2, HITRUST.
Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system
Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.)
Experience in an MSP Environment

Responsibilities

Serve as the client's trusted strategic technology advisor providing strategic technical leadership and consulting to the client's departments and staff
Understand and learn the client's industry and business to provide valuable insights around operational process improvements
Develop, manage and support the company's strategic IT vision, initiatives, polices, assets, training, dashboard/metrics, and more.
Develop and manage a three-to-five-year strategic technology roadmap to align technology solutions with business goals and objectives
Responsible for preparing and presenting a comprehensive IT Budget
Establish and manage IT vendor relationships
Meet regularly with stakeholders to ensure satisfaction with current work and plan for future growth
Manage client-wide IT communication and presentations
Complete various short-term client projects based off of vCIO recommendation
Participate with and Support Account Managers, Solution Architects and IT Advisors on strategic guidance to better serve their assigned clients

Benefits

Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent