VIRTUAL CARE LIAISON
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About The Position
The Virtual Care Liaison (Liaison) works with disease-specific, interdisciplinary teams to transform the best practice processes of in person care to virtual and digital solutions. The Liaison uses their operational insights to help design and support optimized processes and workflows to present, organize, and document virtual care efficiently and effectively. The Virtual Care Liaison serves as a change agent and facilitator in the Virtual Care implementation and expansion process. The Liaison monitors and reports on the usage of tools and plays a key role in identifying and implementing process improvements. The Virtual Care Liaison interacts with all levels of the organization and functions in a highly collaborative, team-oriented environment. The role requires the ability to develop and maintain strong working relationships with faculty, nursing, researchers, cross functional teams, operational management, data scientists and other staff.
