Virtual Assistant

Procare Property Services • West Chester, PA

2d • Remote

About The Position

WeedX Fertilizing is a growing U.S.-based lawn care company providing professional fertilization and weed control services to residential and commercial customers. We value professionalism, responsiveness, and long-term relationships — with both our customers and our team. We are looking for a reliable, detail-oriented Virtual Assistant with sales ability to support customer communication, scheduling, and lead conversion.

Requirements

• Based in Latin America
• Strong written and spoken English (sales conversations required)
• Comfortable communicating with customers and closing warm leads
• Reliable high-speed internet
• Highly organized and detail-oriented
• Ability to follow scripts, systems, and workflows
• Availability during U.S. Eastern business hours

Nice To Haves

• Previous Virtual Assistant or Inside Sales experience
• Experience working with U.S.-based businesses
• Familiarity with CRMs (Jobber, GoHighLevel, or similar)
• Experience in lawn care, home services, or property services

Responsibilities

• Respond to inbound sales inquiries (calls, texts, emails, web leads)
• Follow up on estimates and warm leads
• Educate customers on WeedX services and programs
• Assist with closing new customers using provided scripts
• Track lead status and conversion in the CRM
• Answer customer questions professionally and promptly
• Handle service inquiries, scheduling changes, and basic issues
• Maintain a positive customer experience
• Schedule lawn applications and service appointments
• Maintain accurate customer records in the CRM
• Ensure all leads, estimates, and jobs are properly tracked
• Data entry and spreadsheet management
• Invoice and payment follow-ups
• File and document organization
• Review follow-ups and reputation management
• Social media message responses
• Light marketing or outreach support

Benefits

• Competitive salary
• Potential performance-based bonuses tied to sales
• Long-term, stable position
• Training, scripts, and systems provided
• Opportunity to grow into a senior or sales leadership role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed