VIP Services Coordinator PT- HOB Anaheim

Live Nation • Anaheim, CA

87d • $17 - $22

About The Position

The Foundation Room Sales Coordinator is responsible for assisting with administrative functions related to Foundation Sales Office and assist the Membership Concierge in servicing member requests. The role involves providing administrative assistance to the Foundation Room Sales Manager(s), handling incoming calls, offering concierge services, maintaining accurate records, and assisting in membership sales and programming events. The working environment is fast-paced and often loud, requiring the ability to stand for extended periods and lift up to 25 lbs.

Requirements

• Responsible Alcohol Awareness Training Certification or Equivalent.
• Working Knowledge of computers (Microsoft Word, Excel, Outlook).
• Database Management skills.
• Skilled in guest relations and phone etiquette.
• Excellent communication skills.
• Ability to prioritize, organize, and handle multiple tasks.
• High school diploma required.
• Ability to maintain a flexible work schedule.

Nice To Haves

• 2 years’ work experience in a high volume environment.
• College degree or related experience preferred.
• Experience in guest service or related industry.
• Food and Beverage knowledge.

Responsibilities

• Provides administrative assistance to the Foundation Room Sales Manager(s), Sales Manager(s) and Logistics Manager(s).
• Handles all incoming calls for the Foundation Sales Office.
• Offers additional concierge services to members whenever possible.
• Ensures accurate Daily Access List is produced and maintained.
• Emails all Foundation Members confirmation of their ticket orders.
• Assists the Senior Foundation Sales Manager in calling the Members to promote programming events.
• Communicates Foundation Room closings to the Members and other venues.
• Assists in creating and managing the monthly online Member newsletter.
• Attends weekly Sales and Operations Meetings.
• Handles all Foundation Members small special events.
• Reconciles all Special Event holds in the reservation system.
• Ensures all accounting paperwork is accurate and handles invoicing.
• Oversees the execution of all programming events.
• Tracks RSVP’s for programming events.
• Creates and sends electronic emails to promote Member events.

Benefits

• Competitive compensation and bonus plans.
• Professional career development.
• Generous vacation and healthcare benefits.
• Retirement benefits.
• Student loan repayment and tuition reimbursement.
• Paid caregiver leave for new parents.
• Access to free live events through employee ticketing program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees