VIP SERVICES - BUTLER RUNNER - PT

Seminole Gaming • Hollywood Seminole Reservation, FL

110d

About The Position

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

Requirements

• High School Diploma or equivalent.
• Two years college preferred as well as a basic understanding of food and beverage service skills.

Responsibilities

• Maintains excellent knowledge of all Hard Rock dining venue menus to include In Room Dining, Council Oak, Kuro, The Bol and Hard Rock Café.
• Sets up In Room Dining orders and delivers to the butler pantry.
• Retrieves food and beverage items from all food outlets in the hotel.
• Sets up and delivers arrival amenities to the butler pantry.
• Prepares suites for arrival (lights, television, temperature and music) ensuring the suite is in pristine and excellent working condition.
• Delivers and sets up amenities in suites in a detail oriented and appealing presentation.
• Retrieves turn down amenities to the butler pantry.
• Purchases specialty items for guests with the approval of their Casino Host.
• Replenishes all glassware, dishes, flatware and beverages in room upon checkout.
• Maintains a clean and organized butler pantry and compliance with local fire and health regulations.
• Restocks the butler pantry with beverages, condiments, dishes and napkins.
• Folds napkins as per butler standards.
• Washes, polishes and organizes china, flatware and glassware.
• Attends training classes as requested by management to assist in furthering their knowledge and skills.
• Performs all other related and compatible duties as assigned.

Benefits

• Medical, Dental, Vision & Life Insurances
• 401K
• Paid time off
• Annual Bonus Opportunity

What This Job Offers

• Education Level: High school or GED