VIP Runner - Hakkasan Nightclub Las Vegas

Tao Group Hospitality•Las Vegas, NV

About The Position

Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts TAO Savings Marketplace Time off and much more! POSITION SUMMARY: The VIP Runner is responsible for promoting, representing the company, and marketing events at Tao Group Hospitality venues. The primary function of the VIP Runner is to increase table sales, admission and bar revenue through guestlist and table reservations. The position requires sourcing potential guests from the local population, hotels and casinos, social media, and other relevant channels. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Engaging and providing potential guests information to visit Tao Group Hospitality venues. Educating oneself with selling/promoting techniques, talent, and venue knowledge Creating a reliable and updated network of former and future guests, industry contacts, and reputable leads. Manages table requests and spending minimums for table requirements Manages capacity in conjunction with security to ensure venue safety regulations are maintained Utilizes reservation system to manage, seat and book where applicable. Responsible for converting dining reservations to lounge/nightlife venue reservations. Liaisons with VIP marketing teams to transfer guests to additional Tao Group Hospitality properties Tracks host reservations Commission eligible based reservation bookings Required to comply with all Nevada Gaming Control board standards Be attentive to all company related events and upcoming venues and changes Responsible for engaging in outreach for marketing purposes Maintain and meet all marketing requirements such as social media requirements, guest list, contact information forms, Facebook invites and bulletins Posting engaging content online, in line with company policy, to attract guests to our events and venues. Responsible for maintaining the workstation / podium in a neat and orderly fashion Maintain and promote a friendly atmosphere for customers and staff Assist and/ or complete additional tasks as assigned

Requirements

High School Diploma or equivalent required
Strong communication and networking skills are required
Minimum 1 year in the nightlife or hospitality industry; sales experience is preferred
Proficient in the use of social media applications
21+ years of age
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Engaging and providing potential guests information to visit Tao Group Hospitality venues.
Educating oneself with selling/promoting techniques, talent, and venue knowledge
Creating a reliable and updated network of former and future guests, industry contacts, and reputable leads.
Manages table requests and spending minimums for table requirements
Manages capacity in conjunction with security to ensure venue safety regulations are maintained
Utilizes reservation system to manage, seat and book where applicable.
Responsible for converting dining reservations to lounge/nightlife venue reservations.
Liaisons with VIP marketing teams to transfer guests to additional Tao Group Hospitality properties
Tracks host reservations
Commission eligible based reservation bookings
Required to comply with all Nevada Gaming Control board standards
Be attentive to all company related events and upcoming venues and changes
Responsible for engaging in outreach for marketing purposes
Maintain and meet all marketing requirements such as social media requirements, guest list, contact information forms, Facebook invites and bulletins
Posting engaging content online, in line with company policy, to attract guests to our events and venues.
Responsible for maintaining the workstation / podium in a neat and orderly fashion
Maintain and promote a friendly atmosphere for customers and staff
Assist and/ or complete additional tasks as assigned