VIP Lounge Server - AVILA -Seasonal

Ocean Casino Resort•Atlantic City, NJ

11h•$16

About The Position

The VIP Lounge Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient service to our guests while serving food & beverage orders to player lounge guests.

Requirements

Experience as a food & beverage server in a high-volume restaurant or Resort
Strong guest service skills; including ability to converse with guests
Positive, personable, and outwardly friendly
Ability to perform role in a in a busy, high volume work environment
Scheduling flexibility; to include nights and weekends
Serves alcoholic & non-alcoholic beverages according to service standards
Must completely bus tables & keep respective station & side station clean & stocked always
Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast-paced environment
The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
Must be able to walk and stand for entire shift
Must be able lift/push/pull up to 25 lbs
Ability to work holidays, weekends, as well as flexible shifts and/or unusual hours
Ability to effectively communicate in English

Responsibilities

Create a fun experience for guests daily
Adding to guest enjoyment through friendly interactions
Communications with guests which are differentiated based on guest needs and desires
Performing role in an efficient and effective manner
Anticipating guest needs, answering questions, and resolving concerns
Ensuring our processes are adding, rather than taking away from guest experience