VIP Host

Gaming Enterprise • Prior Lake, MN

8h

About The Position

Come join our Marketing Team as a VIP Host! In this role, you will support our VIP guests, ensuring that each of their visits to our casino is enjoyable and unforgettable. The ideal candidate for this position is outgoing, possesses excellent customer service skills, and is passionate about creating exceptional memories. Enjoy weekly pay, health benefits, and a 4 day work week. Whatever your career goals may be, let Mystic Lake Casino help get you there! Job Overview: Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service. Manage all aspects of the VIP guest experience while on property, while constantly striving to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service. VIP Hosts will work to engage with guests using a rich set of tools, which will include real time data about their play. Members of this team will work in a collaborative environment and will be held accountable for delivery of superior guest service. Enjoy (4) 10 Hour Shifts With Three Days Off! This role will likely require you to work weekends and evenings possibly until 4:30am

Requirements

• Must be 18 years of age or older.
• High School diploma or GED equivalent, college degree preferred.
• One year of guest services, casino marketing, professional consumer sales, or similar experience.
• Demonstrated excellent interpersonal communication skills.
• Proficient in e-mail, word processing, spreadsheets, and database software.
• Ability to think independently in making decisions to maximize the guest service experience.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Strong attention to detail.

Nice To Haves

• college degree preferred

Responsibilities

• Responsible for building and maintaining relationships with VIP guests through the delivery of exceptional guest service.
• Manage all aspects of the VIP guest experience while on property
• Strive to delight our guests, exceeding their expectations through gracious, enthusiastic, and personalized service.
• Engage with guests using a rich set of tools, which will include real time data about their play.
• Work in a collaborative environment
• Accountable for delivery of superior guest service.

Benefits

• Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise.
• Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees