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The VIP Hospitality Host ensures flawless delivery and execution of service excellence to both internal and external customers. The host ensures all customer contact is Courteous, Informative, Thorough and Friendly. As a member of the VIP Hospitality team, your foremost role will be to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.